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Shipping and Delivery Policy

At Nutroserve, we understand the importance of timely and reliable delivery. We strive to ensure your order reaches you promptly and in perfect condition. Here’s what you can expect from our shipping and delivery process:

1. Order Processing:

  • Once your order is placed, our team works diligently to process and prepare it for shipment.
  • Orders are typically processed within 1-2 business days.

2. Shipping Options:

  • We offer a range of shipping options to cater to your specific needs. You can select your preferred shipping method during the checkout process.

3. Estimated Delivery Time:

  • Delivery times may vary depending on your location and the selected shipping option.
  • Estimated delivery times will be provided at the time of checkout.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions, and destination of your order.
  • We offer competitive shipping rates to ensure you receive the best value for your purchase.

5. Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery in real-time.

6. Delivery Address:

  • Please ensure that your delivery address is accurate and complete to avoid any potential delays or misdeliveries.

7. Delivery Attempts:

  • Our courier partners will make multiple attempts to deliver your order. In case of unsuccessful delivery, they will leave a notification for further instructions.

8. Damaged or Missing Items:

  • In the rare event that your order arrives damaged or with missing items, please contact our customer support team immediately. We will work swiftly to resolve the issue.

9. Returns and Refunds:

  • For information on our returns and refunds policy, please refer to our Returns Policy page.

10. Contact Us:

  • If you have any questions or concerns about our shipping and delivery process, please feel free to reach out to our customer support team at support@nutroserve.com.
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